MaintainX · Reports

Work order reporting

Slice the uncompleted work order backlog by the dimensions that matter to your operations team.

Dashboard
Average completion time
Year to date · 193 days
For every work order marked DONE inside this range, we compute the time from createdAt completedAt and group by priority. Recurring / preventive work orders are excluded— site PMs and their scheduled instances don't count toward the averages. Currently ON_HOLD work orders are also excluded and shown on their own card below.
High priority
4d 24h

avg over 53 completions

Median: 1d 3h
Medium priority
8d 21h

avg over 94 completions

Median: 2d 22h
Low priority
9d 12h

avg over 145 completions

Median: 4d 2h
On hold
10

currently ON_HOLD

Avg time on hold: 24d 9h
Longest: 53d 4h
Completion time by priority
359 non-recurring work orders closed in-range · 151 recurring / PM WOs excluded. Median is the fair “typical” number — mean is skewed by long tails. p95 is the slowest 5% cutoff — treat it as “worst common case”.
PriorityMean (visual)CountMeanMedianp95FastestSlowest
High
4d 24h average
534d 24h1d 3h30d 1h0.0h58d 1h
Medium
8d 21h average
948d 21h2d 22h37d 17h0.0h89d 18h
Low
9d 12h average
1459d 12h4d 2h35d 11h0.0h92d 1h
None
14d 19h average
6714d 19h5d 23h66d 19h0.0h164d 20h
On hold
Currently on hold
Snapshot of everything in ON_HOLD right now, longest-held first. “Time on hold” is approximated from now − updatedAt — MaintainX doesn't expose status transition history via REST, so this is exact when the last edit was the hold transition, and an underestimate otherwise.
High2
Medium2
Low2
None4
PriorityWork orderTime on holdSince (last update)
None
#101154353 · 3 lights are out
53d 4hMay 20
Low
#104118952 · 2 bad UV lights on reclaim
34d 9hJun 8
None
#101174928 · Hot in electrical room.
34d 8hJun 8
None
#101175523 · UV bulb 1 and 2 burnt harnesses
34d 8hJun 8
High
#104176535 · Need new Rocker Motor
31d 10hJun 11
Low
#101172277 · Tire shine side of trench clogged
30d 9hJun 12
None
#101155210 · The air compressor is leaking oil
18dJun 24
High
#104875629 · Reclaim fix
2d 19hJul 10
Medium
#102109424 · Mat machine is apparently draining slowly
2d 19hJul 10
Medium
#105165960 · Someone drove over the claw nozzle
2d 7hJul 10
Recently completed
The 15 most recent completions in this range, newest first.
PriorityWork orderTime to completeCompleted
Medium
#108699366 · Air compressors
10.0hJul 11
High
#108699273 · Grill brush
9.6hJul 11
High
#108685686 · Air compressors need servicing
0.0hJul 10
Medium
#108685143 · Someone drove through gate arm
0.0hJul 10
Low
#101176206 · Grill brush bearing replacement
52d 6hJul 10
High
#107949323 · DS Grill brush offline
3d 10hJul 9
Low
#108534384 · Leak on RO cap
0.0hJul 9
Medium
#104876598 · Blower #4 Trip
27d 3hJul 9
Low
#108178817 · Need replacement valterra X3
1d 24hJul 9
Medium
#107950127 · Injectors Aqua Lab Board
3d 3hJul 9
Medium
#107135991 · Top Omni hose busted
9d 1hJul 8
Low
#105216491 · Move Repress Unit to Storage
22d 22hJul 8
None
#103015446 · Back door latch not screwed in
36d 5hJul 7
Low
#107950328 · Av receiver keeps powering down
1d 2hJul 7
Low
#104542654 · Outside lights not working
26d 21hJul 7

Data pulled live from MaintainX · refreshed Jul 12, 2026, 10:17 PM