MaintainX · Reports

Work order reporting

Slice the uncompleted work order backlog by the dimensions that matter to your operations team.

Dashboard
Average completion time
Last 30 days · 30 days
For every work order marked DONE inside this range, we compute the time from createdAt completedAt and group by priority. Recurring / preventive work orders are excluded— site PMs and their scheduled instances don't count toward the averages. Currently ON_HOLD work orders are also excluded and shown on their own card below.
High priority
2d 8h

avg over 14 completions

Median: 23h
Medium priority
7d 3h

avg over 22 completions

Median: 3d 14h
Low priority
6d 18h

avg over 43 completions

Median: 5d 4h
On hold
10

currently ON_HOLD

Avg time on hold: 24d 8h
Longest: 53d 4h
Completion time by priority
89 non-recurring work orders closed in-range · 20 recurring / PM WOs excluded. Median is the fair “typical” number — mean is skewed by long tails. p95 is the slowest 5% cutoff — treat it as “worst common case”.
PriorityMean (visual)CountMeanMedianp95FastestSlowest
High
2d 8h average
142d 8h23h10d 3h0.0h10d 3h
Medium
7d 3h average
227d 3h3d 14h27d 3h0.0h29d 9h
Low
6d 18h average
436d 18h5d 4h22d 22h0.0h52d 6h
None
11d average
1011d6d 22h36d 13h0.0h36d 13h
On hold
Currently on hold
Snapshot of everything in ON_HOLD right now, longest-held first. “Time on hold” is approximated from now − updatedAt — MaintainX doesn't expose status transition history via REST, so this is exact when the last edit was the hold transition, and an underestimate otherwise.
High2
Medium2
Low2
None4
PriorityWork orderTime on holdSince (last update)
None
#101154353 · 3 lights are out
53d 4hMay 20
Low
#104118952 · 2 bad UV lights on reclaim
34d 8hJun 8
None
#101174928 · Hot in electrical room.
34d 7hJun 8
None
#101175523 · UV bulb 1 and 2 burnt harnesses
34d 7hJun 8
High
#104176535 · Need new Rocker Motor
31d 9hJun 11
Low
#101172277 · Tire shine side of trench clogged
30d 8hJun 12
None
#101155210 · The air compressor is leaking oil
17d 24hJun 24
High
#104875629 · Reclaim fix
2d 19hJul 10
Medium
#102109424 · Mat machine is apparently draining slowly
2d 18hJul 10
Medium
#105165960 · Someone drove over the claw nozzle
2d 6hJul 10
Recently completed
The 15 most recent completions in this range, newest first.
PriorityWork orderTime to completeCompleted
Medium
#108699366 · Air compressors
10.0hJul 11
High
#108699273 · Grill brush
9.6hJul 11
High
#108685686 · Air compressors need servicing
0.0hJul 10
Medium
#108685143 · Someone drove through gate arm
0.0hJul 10
Low
#101176206 · Grill brush bearing replacement
52d 6hJul 10
High
#107949323 · DS Grill brush offline
3d 10hJul 9
Low
#108534384 · Leak on RO cap
0.0hJul 9
Medium
#104876598 · Blower #4 Trip
27d 3hJul 9
Low
#108178817 · Need replacement valterra X3
1d 24hJul 9
Medium
#107950127 · Injectors Aqua Lab Board
3d 3hJul 9
Medium
#107135991 · Top Omni hose busted
9d 1hJul 8
Low
#105216491 · Move Repress Unit to Storage
22d 22hJul 8
None
#103015446 · Back door latch not screwed in
36d 5hJul 7
Low
#107950328 · Av receiver keeps powering down
1d 2hJul 7
Low
#104542654 · Outside lights not working
26d 21hJul 7

Data pulled live from MaintainX · refreshed Jul 12, 2026, 9:22 PM