MaintainX · Reports

Work order reporting

Slice the uncompleted work order backlog by the dimensions that matter to your operations team.

Dashboard
Average completion time
Last 7 days · 7 days
For every work order marked DONE inside this range, we compute the time from createdAt completedAt and group by priority. Recurring / preventive work orders are excluded— site PMs and their scheduled instances don't count toward the averages. Currently ON_HOLD work orders are also excluded and shown on their own card below.

Click the pencil icon on any row to correct a stuck timestamp or reclassify a WO — overrides live in this browser and are managed from the Settings tab.
High priority
2d 13h

avg over 2 completions

Median: 2d 13h
Medium priority
1d 7h

avg over 6 completions

Median: 7.2h
Low priority
2d 15h

avg over 10 completions

Median: 1d
On hold
11

currently ON_HOLD

Avg time on hold: 59d 19h
Longest: 117d 13h
Completion time by priority
21 non-recurring work orders closed in-range · 7 recurring / PM WOs excluded. Median is the fair “typical” number — mean is skewed by long tails. p95 is the slowest 5% cutoff — treat it as “worst common case”. Adjusting a WO's timestamps in the Settings tab updates these numbers live.
PriorityMean (visual)CountMeanMedianp95FastestSlowest
High
2d 13h average
22d 13h2d 13h5d 1h2.0h5d 1h
Medium
1d 7h average
61d 7h7.2h6d 1h0.0h6d 1h
Low
2d 15h average
102d 15h1d8d 19h0.0h8d 19h
None
3d 18h average
33d 18h7.5h10d 23h0.0h10d 23h
On hold
Currently on hold
Snapshot of everything in ON_HOLD right now, longest-held first. “Time on hold” is approximated from now − updatedAt — MaintainX doesn't expose status transition history via REST, so this is exact when the last edit was the hold transition, and an underestimate otherwise. Use the pencil to correct a WO that's stuck ON_HOLD in MaintainX but was actually completed.
High2
Medium1
Low3
None5
PriorityWork orderTime on holdSince (last update)Edit
None
106 - Valleydale
117d 13hMay 20
Low
105 - Veterans
98d 17hJun 8
None
104 - HWY 280
98d 16hJun 8
None
104 - HWY 280
98d 16hJun 8
None
106 - Valleydale
82d 9hJun 24
High
104 - HWY 280
67d 4hJul 10
Low
104 - HWY 280
29d 6hAug 17
High
106 - Valleydale
28d 10hAug 17
Medium
103 - Fultondale
21d 14hAug 24
Low
105 - Veterans
12d 9hSep 2
None
103 - Fultondale
3d 5hSep 12
Recent activity
Recently completed
The 15 most recent completions in this range, newest first. Click the pencil to correct a WO whose timestamps are off.
PriorityWork orderTime to completeCompletedEdit
High
103 - Fultondale
5d 1hSep 14
Medium
107 - McFarland
0.0hSep 14
Low
101 - Cahaba
3.0hSep 11
Low
101 - Cahaba
2.0hSep 11
None
107 - McFarland
10d 23hSep 11
Low
107 - McFarland
0.6hSep 11
Medium
107 - McFarland
13hSep 11
High
102 - Chalkville
2.0hSep 10
Low
103 - Fultondale
6d 14hSep 10
Low
103 - Fultondale
1d 23hSep 10
Low
101 - Cahaba
8d 19hSep 10
Low
103 - Fultondale
23hSep 10
Medium
103 - Fultondale
0.0hSep 10
Low
106 - Valleydale
0.0hSep 10
None
106 - Valleydale
7.5hSep 9

Data pulled live from MaintainX · refreshed Sep 15, 2026, 6:27 AM · Range: 7 days.