MaintainX · Reports

Work order reporting

Slice the uncompleted work order backlog by the dimensions that matter to your operations team.

Dashboard
Average completion time
Last 30 days · 30 days
For every work order marked DONE inside this range, we compute the time from createdAt completedAt and group by priority. Recurring / preventive work orders are excluded— site PMs and their scheduled instances don't count toward the averages. Currently ON_HOLD work orders are also excluded and shown on their own card below.

Click the pencil icon on any row to correct a stuck timestamp or reclassify a WO — overrides live in this browser and are managed from the Settings tab.
High priority
6d 4h

avg over 19 completions

Median: 7.8h
Medium priority
3d 10h

avg over 37 completions

Median: 6.3h
Low priority
4d 13h

avg over 50 completions

Median: 23h
On hold
1

currently ON_HOLD

Avg time on hold: 3d 5h
Longest: 3d 5h
Completion time by priority
119 non-recurring work orders closed in-range · 19 recurring / PM WOs excluded. Median is the fair “typical” number — mean is skewed by long tails. p95 is the slowest 5% cutoff — treat it as “worst common case”. Adjusting a WO's timestamps in the Settings tab updates these numbers live.
PriorityMean (visual)CountMeanMedianp95FastestSlowest
High
6d 4h average
196d 4h7.8h52d 12h0.0h52d 12h
Medium
3d 10h average
373d 10h6.3h9d 19h0.0h76d 12h
Low
4d 13h average
504d 13h23h32d 1h0.0h49d 20h
None
30d 21h average
1330d 21h21d 21h109d 22h0.0h109d 22h
On hold
Currently on hold
Snapshot of everything in ON_HOLD right now, longest-held first. “Time on hold” is approximated from now − updatedAt — MaintainX doesn't expose status transition history via REST, so this is exact when the last edit was the hold transition, and an underestimate otherwise. Use the pencil to correct a WO that's stuck ON_HOLD in MaintainX but was actually completed.
High0
Medium0
Low0
None1
PriorityWork orderTime on holdSince (last update)Edit
None
103 - Fultondale
3d 5hSep 12
Recent activity
Recently completed
The 15 most recent completions in this range, newest first. Click the pencil to correct a WO whose timestamps are off.
PriorityWork orderTime to completeCompletedEdit
High
103 - Fultondale
5d 1hSep 14
Medium
107 - McFarland
0.0hSep 14
Low
101 - Cahaba
3.0hSep 11
Low
101 - Cahaba
2.0hSep 11
None
107 - McFarland
10d 23hSep 11
Low
107 - McFarland
0.6hSep 11
Medium
107 - McFarland
13hSep 11
High
102 - Chalkville
2.0hSep 10
Low
103 - Fultondale
6d 14hSep 10
Low
103 - Fultondale
1d 23hSep 10
Low
101 - Cahaba
8d 19hSep 10
Low
103 - Fultondale
23hSep 10
Medium
103 - Fultondale
0.0hSep 10
Low
106 - Valleydale
0.0hSep 10
None
106 - Valleydale
7.5hSep 9

Data pulled live from MaintainX · refreshed Sep 15, 2026, 6:28 AM · Range: 30 days.