MaintainX · Reports

Work order reporting

Slice the uncompleted work order backlog by the dimensions that matter to your operations team.

Dashboard
Weekly recap
Last 7 days · Sep 9Sep 15
A single-glance rundown of the past week: how many tickets were closed and by whom, how long they took on average, how PMs did against their due dates, and how much site downtime piled up. Every number below applies the same overrides you've saved on the Settings tab, and each row on the “recently completed” list below has a pencil for quick corrections.
Tickets completed
28

21 reactive · 7 PM

Average completion
3d 9h

Median 1d 12h

Active team members
13

With ≥ 1 completion this week

PM on-time %
57.1%

4 on time · 3 late

Site downtime
3.0h total
Across 1 site in the last 7 days. Broken down by whether the downtime was scheduled or not — see the Site downtime tab for per-site detail.
Unplanned
3.0h
Planned
0h
1 OFFLINE record
0 still active now
PM completion
4 of 7 PMs on time
Weighted across every completed PM in the range. Full PM breakdown by site →
On time
4
Late
3
Tickets completed by user
Every user who closed at least one work order this week, busiest first. A WO with multiple assignees credits each of them so the totals sum to more than 28— that's a rendering choice, not a bug.
UserCompletedPMsOtherMean timeMedianLongest
User 1193248
18182d 7h18h10d 23h
User 878269
553d 10h2.0h10d 23h
User 1350924
3124d 22h5d 21h8d 19h
User 1207683
2113d 15h3d 15h6d 21h
User 1371248
2113d 21h3d 21h7d 16h
User 218979
223d 2h3d 2h6d 1h
User 953689
2116d 7h6d 7h7d 13h
User 1031717
116d 21h6d 21h6d 21h
User 1201203
117d 6h7d 6h7d 6h
User 1453502
112d 8h2d 8h2d 8h
User 1463981
112.0h2.0h2.0h
User 218982
115d 1h5d 1h5d 1h
User 234734
112d 8h2d 8h2d 8h
Priority mix
A quick sanity check on where the week's work landed.
High2· 2d 13h avg
Medium12· 4d 4h avg
Low10· 2d 15h avg
None4· 3d 10h avg
Recently completed
The 15 newest completions in the week. Click the pencil to correct a stuck timestamp or reclassify a WO — updates flow live back into every number above.
PriorityWork orderTypeTime to completeCompletedEdit
High
103 - Fultondale
Reactive5d 1hSep 14, 7:36 PM
Medium
107 - McFarland
Reactive0.0hSep 14, 6:38 PM
MediumPM· late7d 16hSep 11, 8:42 PM
Low
101 - Cahaba
Reactive3.0hSep 11, 7:57 PM
Low
101 - Cahaba
Reactive2.0hSep 11, 7:57 PM
MediumPM· late7d 13hSep 11, 5:54 PM
None
107 - McFarland
Reactive10d 23hSep 11, 5:44 PM
Low
107 - McFarland
Reactive0.6hSep 11, 2:28 PM
Medium
107 - McFarland
Reactive13hSep 11, 2:17 PM
MediumPM· late7d 6hSep 11, 10:10 AM
NonePM· on time2d 8hSep 11, 2:23 AM
MediumPM· on time6d 21hSep 11, 1:58 AM
Medium
105 - Veterans
PM· on time6d 21hSep 11, 1:43 AM
High
102 - Chalkville
Reactive2.0hSep 10, 4:20 PM
Low
103 - Fultondale
Reactive6d 14hSep 10, 3:30 PM

Data pulled live from MaintainX · refreshed Sep 15, 2026, 6:13 AM · Range: Sep 9Sep 15